Support

IterPark Support

Need help with IterPark, IterPark Chat, alerts, parking estimates, car connection detection or Top Picks? Contact us and we will review your message as soon as possible.

Contact

Email: [email protected]

What we can help with

Questions about estimates, colored streets, search radius and coverage.
Help with saved car location, routes, alerts and notifications.
Questions about IterPark Chat, anonymous aliases and disappearing messages.
Bluetooth or CarPlay detection used to recognize driving and parking events.
Information about appearing as a Top Pick.
Bug reports, feedback and suggestions.

Important notes

Parking availability shown by IterPark is an estimate based on available data, timing, local rules and user signals. IterPark does not guarantee a free parking space and does not replace street signs or local regulations.

Chat message expiration

General chat messages and nearby quick notices expire after about 30 minutes. Direct chats, group chats and system messages expire after about 12 hours.

Bluetooth and CarPlay

For better detection, we recommend connecting IterPark to your car through Bluetooth or CarPlay from the app. IterPark only uses connection and disconnection events to help recognize driving and parking.